Sales Support Admin (Fixed-Term) - Customer Service

Confidential; Belfast City District; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Honeycomb is recruiting for a Sales Support Administrator on a fixed-term maternity cover basis in Belfast City Centre. The role focuses on delivering excellent customer service, processing orders, liaising with sales, production, stores and accounts, and supporting daily sales activities.

Ideal candidates will have previous B2B customer service or admin experience, strong communication skills, IT literacy with Microsoft Office, and a professional, proactive approach.

Qualifications

• Experience in a B2B Customer Service / Administrative role.
• Excellent written and verbal communication.
• Proficient with Microsoft Office and IT systems.
• Organised, detail-oriented and able to work independently or with a team.

Responsibilities

• Provide exceptional customer service and liaise with sales, production, stores and accounts.
• Receive, confirm, and track orders; communicate order status to customers.
• Operate online portals for invoicing and quotes; maintain high standard of online communication.
• Track shipments and provide regular updates to customers on order progress.
• Support the internal sales manager with daily sales activities.

Skills

Customer service

Communication

IT literate

Team collaboration

Education

A Level or equivalent

Tools

Microsoft Office

Job description

Honeycomb is recruiting for a Sales Support Administrator on a fixed-term maternity cover basis in Belfast City Centre. The role focuses on delivering excellent customer service, processing orders, liaising with sales, production, stores and accounts, and supporting daily sales activities.

Ideal candidates will have previous B2B customer service or admin experience, strong communication skills, IT literacy with Microsoft Office, and a professional, proactive approach.