Customer Services Assistant

SSP Group; Newcastle upon Tyne; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Discounted meals on shifts

Employee discounts

Friends and family discount app

Award-winning training and development

Job summary

Rail Gourmet is hiring a Customer Service Assistant for TransPennine Express at Newcastle Central Station. The role offers £13.65 per hour, full-time 39 hours with rotational shifts from 5:30am to 10pm, including some weekends. A DBS check will be required. The company provides a range of employee benefits and progression opportunities.

Join Rail Gourmet to contribute to a premier catering and onboard service provider for the UK rail industry, with training and development programmes available.

Qualifications

• 18+ years of age or over to perform certain tasks or shifts.
• Experience operating platform trucks and loading/unloading catering equipment.
• Experience with order assembly and stock control.
• Willingness to undergo a DBS check.

Responsibilities

• Operating platform trucks for train-side deliveries (full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

Skills

Platform truck operation

Stock control

Food hygiene

Health & safety

Customer service

Job description

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Customer Service Assistant for TransPennine Express (TPE) at Newcastle Central Station.

Pay Rate: £13.65 per hour.
Hours: Full Time (39 hours).
Shifts: Rotational shifts between 5:30am and 10pm, including some weekends.

• Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL:

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.

Feel like you could belong at Rail Gourmet?

Please note that if your application is successful, you will be required to complete a DBS check.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.