Customer Services Assistant

SSP; Newcastle upon Tyne; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends & family discount app

Award-winning training and development

Job summary

Rail Gourmet in Newcastle upon Tyne is recruiting a Customer Service Assistant for TransPennine Express at Newcastle Central Station. You will work full-time 39 hours a week, with shifts from 5:30am to 10pm, including some weekends, and a pay rate of £13.65 per hour.

You’ll be responsible for operating platform trucks for train-side deliveries, loading and unloading catering equipment and stock from TPE trains, order assembly and stock control, and ensuring Health & Safety and Food Hygiene

Qualifications

• 18+ years of age or over for certain shifts.
• DBS check required after a successful application.

Responsibilities

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

Skills

Customer service

Stock control

Health & Safety

Food Hygiene

Tools

Platform trucks

Job description

Customer Service Assistant for TransPennine Express (TPE) at Newcastle Central Station.

Pay Rate: £13.65 per hour.
Hours: Full Time (39 hours).
Shifts: Rotational shifts between 5:30am and 10pm, including some weekends.

• Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU'LL:

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.

Please note that if your application is successful, you will be required to complete a DBS check.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.