Customer Services

Path2 Solutions Ltd; Coventry; On-site; GBP 32,000; Full time

Job summary

A leading utilities service provider is seeking a Request Fulfilment Adviser to join its customer service department in Coventry. This role involves handling requests for I.T hardware, software, and telecommunications via phone and email. The successful candidate will be responsible for sourcing and delivering all components, while aiming to exceed individual KPIs. The position offers a competitive salary and opportunities for career progression without weekend shifts.

Benefits

Highly Competitive Salary

Strong focus on career progression

Sharesave scheme

Industry leading pension scheme

Bonus scheme

Dedicated training and development academy

No weekends

Responsibilities

• Taking requests for I.T hardware, software, and telecommunications.
• Sourcing and delivering all components to serve client requests.
• Hitting and exceeding individual KPIs.

Job description

Path2 Solutions have fantastic opportunity to work for their highly reputable utilities client as a request fulfilment adviser in its successful customer service department based in the CV1 area of Coventry.

Successful candidates' daily duties will include taking requests for I.T hardware, software and telecommunications via telephone or email, source and deliver all components to serve any client requests and hitting and exceeding individual KPIs.

Request Fulfilment Advisor Benefits

• Highly Competitive Salary
• Strong focus on career progression
• Sharesave scheme
• Industry leading pension scheme
• Bonus scheme
• Dedicated training and development academy
• No weekends

Pay Rates : £31,668.00 per annum

Shifts

37 hours per week Monday – Friday

Flexible hours to suit business needs