Customer Service to Office Admin — Growth Path

Confidential; Devon and Torbay; On-site; GBP 24,000 - 25,000; Full time

Job summary

Confidential in Newton Abbot is seeking a Customer Service Administrator to join a growing professional services team. You will be the first point of contact for customers, handling calls and delivering an excellent initial experience while learning the foundations of a professional office environment.

The role offers a clear path into administration with training and development, working Monday to Friday, 37 hours per week, with a salary of £24,000–£24,500 per year.

Qualifications

• Previous experience in a customer-facing role is essential.
• Comfortable speaking with customers and handling calls.
• Friendly, professional and confident communication skills.
• Good attention to detail and organisational skills.
• Positive attitude and willingness to learn.
• Reliable with a strong work ethic.
• Competent IT skills.
• Ideally based within a reasonable commute of Newton Abbot.
• Seeking a smart, corporate client facing environment.

Responsibilities

• Handling incoming customer calls and providing a professional first impression.
• Assisting customers with their enquiries.
• Setting up and maintaining customer records.
• Data entry and updating internal systems.
• Managing emails and administrative tasks.
• Supporting colleagues across the wider team.

Skills

Customer service

Phone handling

Organisation

Attention to detail

Professional communication

IT skills

Reliability

Job description

Confidential in Newton Abbot is seeking a Customer Service Administrator to join a growing professional services team. You will be the first point of contact for customers, handling calls and delivering an excellent initial experience while learning the foundations of a professional office environment.

The role offers a clear path into administration with training and development, working Monday to Friday, 37 hours per week, with a salary of £24,000–£24,500 per year.