Customer Service Administrator — Growth & Training Path

Confidential; Greater London; On-site; GBP 25,000 - 26,000; Full time

Job summary

Confidential in Bromley is seeking a Customer Services Administrator to join our growing administration team. You will be the first point of contact for customers, handle enquiries by phone and email, format documents, and update databases to ensure service standards are met.

This permanent, full-time role provides thorough onboarding, regular training and development, and a supportive team environment. Based in Bromley, this full-time permanent role offers a structured onboarding, ongoing

Qualifications

• Previous admin-based role or customer service experience.
• Excellent telephone manner.
• Strong written and oral communication skills.
• Good customer service skills.

Responsibilities

• Providing support services for colleagues in various locations
• First point of contact for customers calling with enquiries
• Responding to requests for information in a professional manner via email
• Formatting documents
• Database updating
• Working as a team to ensure that service standards are met

Skills

Admin experience

Customer service

Telephone etiquette

Written communication

Job description

Confidential in Bromley is seeking a Customer Services Administrator to join our growing administration team. You will be the first point of contact for customers, handle enquiries by phone and email, format documents, and update databases to ensure service standards are met.

This permanent, full-time role provides thorough onboarding, regular training and development, and a supportive team environment. Based in Bromley, this full-time permanent role offers a structured onboarding, ongoing