Customer Service Team Lead - Retail Betting, Flexible Hours

Paddy Power; Eastbourne; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible work patterns

Company Sharesave Scheme

Life Cover

Company Pension Scheme

Birthday Leave

Job summary

Paddy Power, part of Flutter Entertainment, is hiring for a permanent retail role in Eastbourne. You will assist customers with bets across terminals, phone, and in-shop transactions while maintaining a welcoming shop.

Starting salary £13.25 per hour with flexible shifts and opportunities to grow. You will ensure excellent service, handle shop operations in the shop manager's absence, and adapt to a busy, dynamic retail betting environment.

Qualifications

• Customer service skills
• Ability to work in a fast-paced betting shop
• Confident communication and problem-solving
• Adaptable and enthusiastic team player
• Excellent hosting skills

Responsibilities

• Assist customers to place bets via terminals, phone and in-shop transactions
• Maintain high shop presentation standards
• Take responsibility for shop operations in the absence of the Shop Manager
• Adapt to changing situations with a strong customer focus
• Adhere to social responsibility guidelines and regulations

Job description

Paddy Power, part of Flutter Entertainment, is hiring for a permanent retail role in Eastbourne. You will assist customers with bets across terminals, phone, and in-shop transactions while maintaining a welcoming shop.

Starting salary £13.25 per hour with flexible shifts and opportunities to grow. You will ensure excellent service, handle shop operations in the shop manager's absence, and adapt to a busy, dynamic retail betting environment.