Customer Service Star — Fun-Filled Entertainment Centre

Tenpin Ltd; Plymouth; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free Bowling for family and friends

Free Food

Life assurance – 2 x annual salary

On the Spot Rewards

Job summary

Tenpin Ltd in Plymouth is seeking a Customer Service Assistant to deliver a superb guest experience. You will manage bookings, answer questions, spot sales opportunities, host events, and serve food and drinks while keeping the centre tidy and inviting.

The role covers multiple departments, including Laser Arena, Escape Rooms, karaoke rooms, and children's parties. We value energy, a friendly attitude, and reliability for this fast-paced, fun environment.

Qualifications

• Excellent customer service and communication skills.
• Fully flexible, including evenings and weekends.
• Energetic, confident and friendly attitude with a proactive approach.

Responsibilities

• Provide an excellent customer experience by managing reception bookings, answering enquiries, identifying sales opportunities, hosting events, serving food and drinks, and keeping the centre clean and welcoming.
• Work across departments: Laser Arena, Escape Rooms, karaoke rooms, and children's parties to keep operations smooth and engaging.

Skills

Customer service

Communication

Team player

Flexible hours

Energetic person

Job description

Tenpin Ltd in Plymouth is seeking a Customer Service Assistant to deliver a superb guest experience. You will manage bookings, answer questions, spot sales opportunities, host events, and serve food and drinks while keeping the centre tidy and inviting.

The role covers multiple departments, including Laser Arena, Escape Rooms, karaoke rooms, and children's parties. We value energy, a friendly attitude, and reliability for this fast-paced, fun environment.