Customer Service Specialist – Growth, Balance & Development

West Lancashire Borough Council

Ormskirk

On-site

GBP 24,000 - 32,000

Full time

4 days ago

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Benefits offered by this job

Competitive salary

Generous annual leave

LGPS (Local Government Pension Scheme)

Work-life balance policies

Personal development

Job summary

West Lancashire Borough Council is seeking a highly motivated, customer-focused individual to join our busy Customer Services team. You will be a frontline representative, helping residents with enquiries and guiding them to the right services.

We offer a competitive salary, generous annual leave entitlements, Local Government Pension Scheme, work-life balance policies and support for personal development as part of our employment terms.

Qualifications

Customer-focused individual with a commitment to delivering high-quality service.
Strong communication and interpersonal skills are desirable.

Responsibilities

Join our busy Customer Services team and contribute to frontline service delivery.
Help residents and partners by resolving enquiries and directing to appropriate services.

Skills

Customer service orientation

Teamwork

Job description

We offer a competitive salary, generous annual leave entitlements, Local Government Pension Scheme, work-life balance policies and support for personal development as part of our employment terms.

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