Business Support Officer

West Lancashire Borough Council; Ormskirk; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Generous annual leave

Flexible working

LGPS with generous employer pension

Work-life balance policies

Learning and development opportunities

Supportive and collaborative team

Job summary

West Lancashire Borough Council is seeking an experienced Business Support Officer to join our Business Support Team. This varied administrative role involves delivering efficient support across Housing and Regulatory Services, Corporate and Customer Services, and Finance, Procurement and Property Services while maintaining high standards of accuracy and service.

You will be highly organised, enjoy providing excellent customer service, and work well within a supportive team.

Qualifications

• Strong organisational skills and attention to detail.
• Experience in administrative support in a fast-paced environment.
• Commitment to delivering high-quality customer service.

Responsibilities

• Provide efficient administrative support across multiple service areas.
• Support Housing and Regulatory Services, Corporate and Customer Services, and Finance, Procurement and Property Services.
• Ensure processes are delivered accurately and to a high standard.

Job description

Are you looking for a varied administrative role where no two days are the same?

Do you enjoy providing excellent customer service?

Are you highly organised with a keen eye for detail?

Do you thrive in a fast-paced environment and enjoy working as part of a supportive team?

If so, we'd love to hear from you.

We are looking for an experienced Business Support Officer to join our Business Support Team at West Lancashire Borough Council. This is an exciting opportunity to play a key role in supporting a range of Council services and making a real difference to the communities we serve.

Your Role

As a Business Support Officer, you will provide efficient and effective administrative support across a number of operational service areas, including:

• Housing and Regulatory Services
• Corporate and Customer Services
• Finance, Procurement and Property Services

Your work will involve supporting a variety of functions, including Adaptations, Customer Feedback, Patch Problems, MP Enquiries, Waste Services and Environmental Services. You will be responsible for ensuring that administrative processes are delivered accurately, efficiently and to a high standard.

What's in it for You?

At West Lancashire Borough Council, we pride ourselves on being a friendly and supportive employer. We offer a wide range of benefits, including:

• Generous annual leave entitlement
• Flexible working arrangements
• Local Government Pension Scheme with generous employer contributions
• Work-life balance policies
• Learning and development opportunities
• A supportive and collaborative working environment

If you are looking for a rewarding new challenge and would like to be part of our multi-disciplinary Business Support Team, we would love to hear from you.

Please note, that we reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. We therefore encourage interested candidates to apply as soon as possible.