Revenue & Benefits Service Specialist

West Lancashire Borough Council

Ormskirk

On-site

GBP 18,000 - 23,000

Full time

2 days ago
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Job summary

West Lancashire Borough Council in Ormskirk is seeking a Customer Service Assistant to support our Revenues and Benefits call handling team in a busy, customer-focused environment. You will help residents with their queries, direct inquiries, and contribute to delivering our vision of accessible local services.

The role offers the chance to work for a supportive employer with generous leave and pension schemes, and opportunities for personal development as part of our commitment to excellent

Responsibilities

  • Join a busy Customer Services Revenue & Benefits call handling team.

Job description

West Lancashire Borough Council in Ormskirk is seeking a Customer Service Assistant to support our Revenues and Benefits call handling team in a busy, customer-focused environment. You will help residents with their queries, direct inquiries, and contribute to delivering our vision of accessible local services.

The role offers the chance to work for a supportive employer with generous leave and pension schemes, and opportunities for personal development as part of our commitment to excellent

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