Temporary Business Support Officer

West Lancashire Borough Council; Ormskirk; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave

Flexible working

LGPS

Work-life balance

Learning & development

Collaborative environment

Job summary

West Lancashire Borough Council is seeking an experienced Business Support Officer to join our Business Support Team. You will provide efficient administrative support across housing, regulatory, corporate and financial services, contributing to high-quality customer service.

The role offers varied work, flexible working arrangements and opportunities for learning and development within a friendly, supportive council environment.

Qualifications

• Experience in administrative support and customer service.

Responsibilities

• Provide efficient and effective administrative support across a number of operational service areas, including Housing and Regulatory Services; Corporate and Customer Services; Finance, Procurement and Property Services.
• Support a variety of functions including Adaptations, Customer Feedback, Patch Problems, MP Enquiries, Waste Services and Environmental Services; ensure processes are delivered accurately and to a high standard.

Skills

Customer service

Organisational skills

Administrative support

Job description

Are you looking for a varied administrative role where no two days are the same?

Do you enjoy providing excellent customer service?

Are you highly organised with a keen eye for detail?

Do you thrive in a fast-paced environment and enjoy working as part of a supportive team?

If so, we'd love to hear from you.

We are looking for an experienced Business Support Officer to join our Business Support Team at West Lancashire Borough Council. This is an exciting opportunity to play a key role in supporting a range of Council services and making a real difference to the communities we serve.

Your Role

As a Business Support Officer, you will provide efficient and effective administrative support across a number of operational service areas, including:

• Housing and Regulatory Services
• Corporate and Customer Services
• Finance, Procurement and Property Services

Your work will involve supporting a variety of functions, including Adaptations, Customer Feedback, Patch Problems, MP Enquiries, Waste Services and Environmental Services. You will be responsible for ensuring that administrative processes are delivered accurately, efficiently and to a high standard.

What's in it for You?

At West Lancashire Borough Council, we pride ourselves on being a friendly and supportive employer. We offer a wide range of benefits, including:

• Generous annual leave entitlement
• Flexible working arrangements
• Local Government Pension Scheme with generous employer contributions
• Work-life balance policies
• Learning and development opportunities
• A supportive and collaborative working environment

If you are looking for a rewarding new challenge and would like to be part of our multi-disciplinary Business Support Team, we would love to hear from you.