Business Support Officer

West Lancashire Borough Council; Westhead; Presencial; GBP 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Generous annual leave entitlement

Flexible working arrangements

Local Government Pension Scheme with|p

Work-life balance policies

Learning and development opportunities

Supportive and collaborative working环境

Resumo da oferta

West Lancashire Borough Council is seeking an experienced Business Support Officer to join the Business Support Team. You will deliver efficient administrative support across Environmental Services, Housing and Regulatory Services, and more, ensuring high standards.

The role requires strong ICT skills, data handling, and the ability to work in a fast-paced, team-oriented environment with a flexible and customer-focused approach.

Qualificações

• Excellent administrative skills with strong attention to detail.
• Experience of inputting, maintaining and extracting data using management information systems.
• Experience of processing purchase orders and invoices and working to strict deadlines.
• The ability to collate and present information to support performance monitoring and reporting.
• Strong ICT skills, including Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills, with the ability to build positive working relationships with colleagues, managers and members of the public.
• Strong organisational skills and the ability to prioritise competing demands effectively.
• The ability to work independently, use initiative and contribute positively as part of a team.
• A positive, resilient and adaptable approach, with a commitment to continuous improvement.
• A commitment to delivering high standards of customer care and upholding the Council's Expected Behavioural Standards.

Responsabilidades

• Provide administrative support across Environmental Services, Housing and Regulatory Services, Corporate and Customer Services, Finance, Procurement and Property Services, and Leisure Services.
• Input, maintain and extract data using management information systems.
• Process purchase orders and invoices and work to strict deadlines.
• Collate and present information to support performance monitoring and reporting.

Conhecimentos

Administrative skills

Attention to detail

Verbal and written communication

Organisation and prioritisation

Teamwork and independence

Ferramentas

Microsoft Word

Microsoft Excel

Outlook

Descrição da oferta de emprego

We are looking for an experienced Business Support Officer to join our Business Support Team at West Lancashire Borough Council. This is an exciting opportunity to play a key role in supporting a range of Council services and making a real difference to the communities we serve.

Your Role

As a Business Support Officer, you will provide efficient and effective administrative support across a number of operational service areas, including:

• Environmental Services
• Housing and Regulatory Services
• Corporate and Customer Services
• Finance, Procurement and Property Services
• Leisure Services

Your work will involve supporting a variety of functions, including Adaptations, Customer Feedback, Patch Problems, MP Enquiries, Waste Services and Environmental Services. You will be responsible for ensuring that administrative processes are delivered accurately, efficiently and to a high standard.

• Do you enjoy providing excellent customer service?
• Are you highly organised with a keen eye for detail?
• Do you thrive in a fast-paced environment and enjoy working as part of a supportive team?

We are looking for someone who is proactive, customer-focused and able to manage a varied workload. You will be able to demonstrate:

• Excellent administrative skills with strong attention to detail.
• Experience of inputting, maintaining and extracting data using management information systems.
• Experience of processing purchase orders and invoices and working to strict deadlines.
• The ability to collate and present information to support performance monitoring and reporting.
• Strong ICT skills, including Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills, with the ability to build positive working relationships with colleagues, managers and members of the public.
• Strong organisational skills and the ability to prioritise competing demands effectively.
• The ability to work independently, use initiative and contribute positively as part of a team.
• A positive, resilient and adaptable approach, with a commitment to continuous improvement.
• A commitment to delivering high standards of customer care and upholding the Council's Expected Behavioural Standards.

At West Lancashire Borough Council, we pride ourselves on being a friendly and supportive employer. We offer a wide range of benefits, including:

• Competitive salary
• Generous annual leave entitlement
• Flexible working arrangements
• Local Government Pension Scheme with generous employer contributions
• Work-life balance policies
• Learning and development opportunities
• A supportive and collaborative working environment

If you are looking for a rewarding new challenge and would like to be part of our multi-disciplinary Business Support Team, we would love to hear from you., The successful candidate will be required to attend the office on Monday and Tuesday as a minimum. Wednesday will be their designated non-working day.