Customer Service & Sales Agent - Commission & Growth

Confidential; North East; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Onsite Parking

Commission

20 days holiday plus Bank Holidays

Training and support

Team events

Job summary

Confidential is seeking a Customer Service and Sales Agent in Newcastle under Lyme. The role focuses on delivering exceptional customer service while promoting products and services to achieve targets.

Training and ongoing support are provided to help you excel in a fast-paced environment. Join a dynamic team with onsite parking, 20 days holiday + BH, and a salary between £26,500 and £30,000 plus commission.

Qualifications

• Excellent communication skills and customer-focused approach.
• Able to manage complaints professionally and calmly.
• Motivated to drive business forward and meet targets.
• Experience dealing with customers on the telephone is preferred.
• Able to work in a fast-paced environment and under pressure.

Responsibilities

• Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.
• Sales Dynamo: Promote and sell products and services, achieving targets with empathy and tailored solutions.
• Motivated Team Player: Collaborate with colleagues to brainstorm ideas that enhance service and sales.
• Innovate & Progress: Show initiative, learn quickly, and suggest growth ideas for the business.
• Feedback Champion: Use feedback as a tool for personal and team improvement.

Skills

Communication

Customer focus

Self-motivated

Complaint handling

Telephone experience

Team player

Problem solving

PC skills

Patient

Job description

Confidential is seeking a Customer Service and Sales Agent in Newcastle under Lyme. The role focuses on delivering exceptional customer service while promoting products and services to achieve targets.

Training and ongoing support are provided to help you excel in a fast-paced environment. Join a dynamic team with onsite parking, 20 days holiday + BH, and a salary between £26,500 and £30,000 plus commission.