Sales Executive

Forrest Recruitment; Stoke-on-Trent; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

33 days holiday incl bank holidays +生日

Hybrid working

Onsite parking

Job summary

Forrest Recruitment in Stoke-on-Trent area is seeking a Sales Executive for a permanent role in Newcastle-under-Lyme. The position offers a £27,000 basic salary plus commission and a path to higher earnings through performance. Hybrid working is available, and onsite parking is provided.

You will build relationships with customers, manage enquiries, and push for ongoing business success. The role focuses on understanding client needs, guiding customers through the sales process, and achieving

Qualifications

• Previous experience in a sales and KPI driven environment.
• Strong communication and relationship-building skills.
• Motivated by targets and earning commission.
• Organised with good attention to detail.

Responsibilities

• Managing incoming sales enquiries via phone, email, and online channels.
• Speaking with prospective customers to understand their requirements.
• Providing service information and tailored solutions.
• Building strong customer relationships and maintaining regular follow-up.
• Achieving and exceeding sales targets and KPIs.
• Updating CRM systems accurately and maintaining customer records.
• Working closely with the wider sales and customer service teams to resolve issues in a timely manner.

Skills

Sales experience

KPI driven

Communication

Relationship-building

Telephone etiquette

Tools

CRM software

Job description

Sales Executive

Permanent

Stoke-on-Trent

£27,000 Basic Salary + Commission

We’re recruiting on behalf of a growing and ambitious business in Newcastle-under-Lyme looking to add a driven Sales Executive to their expanding team. This is an excellent opportunity for someone who enjoys building relationships and working in a fast-paced supportive environment.

The Role

As a Sales Executive, you’ll be responsible for managing inbound and warm customer enquiries, understanding client needs, and guiding customers through the sales process from initial contact through to repeat business.

Key Responsibilities

• Managing incoming sales enquiries via phone, email, and online channels
• Speaking with prospective customers to understand their requirements
• Providing service information and tailored solutions
• Building strong customer relationships and maintaining regular follow-up
• Achieving and exceeding sales targets and KPIs
• Updating CRM systems accurately and maintaining customer records
• Working closely with the wider sales and customer service teams to resolve issues in a timely manner

What We’re Looking For

• Previous experience in a sales and KPI driven environment is essential
• Strong communication and relationship-building skills
• A confident and professional telephone manner
• Motivated by targets and earning commission
• Organised with good attention to detail
• Positive attitude and a proactive approach to work
• Must be flexible to work 1 late shift each week (until 8pm) and one Saturday per month

What’s on Offer

• £27,000 basic salary + commission
• 33 days holiday including bank holidays + birthday off
• Full-time permanent position based in Newcastle-under-Lyme
• Onsite parking
• Hybrid working available but must be local to attend the office when required

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.