Sales Executive

Forrest Recruitment; Hempstalls; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

33 days holiday including bank holiday

Birthday off

Onsite parking

Hybrid working

Job summary

Forrest Recruitment in Newcastle-under-Lyme is seeking a driven Sales Executive to manage inbound and warm customer enquiries, guiding them through the sales process from initial contact to repeat business.

The role emphasizes building relationships, meeting targets, and using CRM systems. The position offers a £27,000 basic salary plus commission, with hybrid working and a strong focus on achieving KPIs.

Qualifications

• Previous experience in a sales and KPI driven environment is essential.
• Strong communication and relationship-building skills.
• Motivated by targets and earning commission.
• Organised with good attention to detail.
• Flexible to work 1 late shift each week and one Saturday per month.

Responsibilities

• Managing incoming sales enquiries via phone, email, and online channels.
• Speaking with prospective customers to understand their requirements.
• Providing service information and tailored solutions.
• Building strong customer relationships and maintaining regular follow-up.
• Achieving and exceeding sales targets and KPIs.
• Updating CRM systems accurately and maintaining customer records.
• Working closely with the wider sales and customer service teams to resolve issues in a timely manner.

Skills

Sales experience

Communication skills

KPI driven

CRM experience

Tools

CRM software

Job description

Sales Executive

Permanent

Stoke-on-Trent

£27,000 Basic Salary + Commission

We're recruiting on behalf of a growing and ambitious business in Newcastle-under-Lyme looking to add a driven Sales Executive to their expanding team. This is an excellent opportunity for someone who enjoys building relationships and working in a fast-paced supportive environment.

The Role

As a Sales Executive, you'll be responsible for managing inbound and warm customer enquiries, understanding client needs, and guiding customers through the sales process from initial contact through to repeat business.

Key Responsibilities

• Managing incoming sales enquiries via phone, email, and online channels
• Speaking with prospective customers to understand their requirements
• Providing service information and tailored solutions
• Building strong customer relationships and maintaining regular follow-up
• Achieving and exceeding sales targets and KPIs
• Updating CRM systems accurately and maintaining customer records
• Working closely with the wider sales and customer service teams to resolve issues in a timely manner

What We're Looking For

• Previous experience in a sales and KPI driven environment is essential
• Strong communication and relationship-building skills
• A confident and professional telephone manner
• Motivated by targets and earning commission
• Organised with good attention to detail
• Positive attitude and a proactive approach to work
• Must be flexible to work 1 late shift each week (until 8pm) and one Saturday per month

What's on Offer

• £27,000 basic salary + commission
• 33 days holiday including bank holidays + birthday off
• Full-time permanent position based in Newcastle-under-Lyme
• Onsite parking
• Hybrid working available but must be local to attend the office when required

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.