Customer Service & Sales Advisor

ABP Food Group & Affiliates; Wakefield; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Pension

Medical Cash Plan

Life Assurance

22 Days Holiday

Job summary

Olleco is seeking an office-based Customer Service Advisor to join a friendly, supportive team. You will handle inbound and outbound calls, delivering excellent customer service and collaborating with colleagues to enhance the customer experience.

The role offers a competitive basic salary, pension, medical cash plan, life assurance, and 22 days of holiday, with standard hours Monday to Friday. A great place to build a career in a busy office environment.

Qualifications

• Experience in a customer service or sales role, ideally phone-based.
• Experience using computer and phone systems.
• Ability to follow a set process and communicate well.

Responsibilities

• Deliver excellent customer service by building rapport with customers.
• Take inbound calls and make outbound calls to support growth and retention.
• Identify and resolve issues proactively in collaboration with colleagues.

Skills

Customer service

Sales experience

Communication skills

Phone-based

Organisation

Education

GCSEs in English and Maths at grade C/4 or equivalent

Tools

Computer systems

Phone systems

Job description

Olleco is seeking an office-based Customer Service Advisor to join a friendly, supportive team. You will handle inbound and outbound calls, delivering excellent customer service and collaborating with colleagues to enhance the customer experience.

The role offers a competitive basic salary, pension, medical cash plan, life assurance, and 22 days of holiday, with standard hours Monday to Friday. A great place to build a career in a busy office environment.