Customer Service & Sales Admin Specialist

JDR Recruitment; Preston; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension Scheme

Free Car Parking

Staff discounts

Health scheme

23 days holidays + BH

Job summary

JDR Recruitment is seeking a Customer Service/Sales administrator for a regional office of a national UK company. The role is onsite in the Preston area, Monday to Friday, 8:30–17:00, and requires full right to work in the UK.

You will work across customer, logistics and finance teams to provide the best possible service. Key duties include processing orders, updating records, advising on product availability and deliveries, and liaising with logistics and the operations manager to resolve

Qualifications

• Sales Administration experience
• Customer Service experience
• Good keyboard skills and data entry
• Organised administration skills
• Calm under pressure and committed to duties
• Able to meet deadlines
• Attention to detail
• Good communication at all levels
• Strong written and spoken English
• Team oriented attitude

Responsibilities

• Process customer orders on internal systems
• Update records and customer data
• Advise customers on product availability and deliveries
• Deal with discrepancies and resolve issues
• Problem solve and liaise with logistics/transport
• Input order/invoice data accurately
• Discuss delivery issues with drivers
• Regularly update the operations manager
• Contribute to delivering excellent service

Skills

Sales Administration

Customer Service

Data Entry

Organised administration

Deadline driven

Attention to detail

Communication at all levels

Written and oral English

Team player

Job description

JDR Recruitment is seeking a Customer Service/Sales administrator for a regional office of a national UK company. The role is onsite in the Preston area, Monday to Friday, 8:30–17:00, and requires full right to work in the UK.

You will work across customer, logistics and finance teams to provide the best possible service. Key duties include processing orders, updating records, advising on product availability and deliveries, and liaising with logistics and the operations manager to resolve