Customer Service Representative

Recruitment Solutions (NW) Ltd; Rochdale; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company Pension

Company Life Assurance

33 Days Holiday (incl BH)

Job summary

Recruitment Solutions (NW) Ltd is seeking a Customer Service Representative in the Rochdale area. The role focuses on delivering a high standard of service with a customer-first approach.

You will handle inquiries, maintain professionalism, and support customers with a friendly, efficient manner. The position offers a salary of £28,695.48 per year, 37.5 hours per week from Monday to Friday, and benefits including a company pension and life assurance.

Qualifications

• Previous customer service experience.
• Excellent communication and telephone skills.
• Professional and friendly approach when dealing with customers.
• Good organisational skills and attention to detail.
• Ability to work well independently and as part of a team.
• Positive attitude and genuine desire to help customers.

Responsibilities

• Provide high standard of service to customers.
• Support customers with inquiries and resolve issues.
• Contribute to a positive team environment and customer satisfaction.

Skills

Customer service experience

Excellent communication

Telephone skills

Professional and friendly

Organisational skills

Attention to detail

Independent & team work

Positive attitude

Job description

Our Client is looking for someone with excellent communication skills, a customer-focused approach and the ability to provide a high standard of service.

WHAT YOU CAN EXPECT AS THE CUSTOMER SERVICE REPRESENTATIVE

Annual Salary of £28,695.48

37.5 Hours Per Week – Monday to Friday

33 Days Holiday Per Annum (Including Bank Holidays)

Company Pension

Company Life Assurance

In respect of what the role is and the skills needed for the Customer Service Representative role – we are looking for someone who has:

• Previous customer service experience
• Excellent communication and telephone skills
• A professional and friendly approach when dealing with customers
• Good organisational skills and attention to detail
• The ability to work well independently and as part of a team
• A positive attitude and a genuine desire to help customers

Benefits available on request.

If you enjoy working with people, building positive relationships and delivering great customer service, this could be a fantastic opportunity to join a supportive team and develop your skills further!