Customer Service Rep – High-Volume Calls, Temp-to-Perm Path

Fresh Start Recruitment; Huthwaite; On-site; GBP 18,000 - 22,000; Full time

Job summary

Fresh Start Recruitment is seeking a Customer Service Representative for a warehouse and distribution centre. The role involves handling a high volume of inbound calls, processing orders and monitoring stock levels to support ongoing expansion.

You will liaise with colleagues across departments to resolve issues and contribute to weekly Excel reports, in a busy team environment. This temp-to-perm position offers progression as business levels grow.

Qualifications

• Experience in a similar role handling a high volume of calls.
• Call centre experience preferred or beneficial.
• Willingness to develop and progress in a busy warehouse customer service environment.

Responsibilities

• Handle a large volume of inbound calls, process orders and monitor stock levels.
• Liaise with other areas of the business to resolve issues professionally.
• Assist in the preparation and updating of weekly reports in Excel.

Skills

Call centre experience

High-volume calls

Customer service

Excel

Tools

Excel

Job description

Fresh Start Recruitment is seeking a Customer Service Representative for a warehouse and distribution centre. The role involves handling a high volume of inbound calls, processing orders and monitoring stock levels to support ongoing expansion.

You will liaise with colleagues across departments to resolve issues and contribute to weekly Excel reports, in a busy team environment. This temp-to-perm position offers progression as business levels grow.