Customer Service - Redcorn

Office Angels; Widnes; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Flexible hours

Competitive hourly rate

Supportive team environment

Job summary

Office Angels is seeking two Customer Service Representatives for a temporary role in Runcorn. You will handle inquiries via phone, email and chat, ensuring a positive customer experience in the health sector.

The assignment lasts 3 weeks with a potential extension, starting ASAP, Monday to Friday, 9am–6pm. The role offers a competitive hourly rate and a lively team environment, valuing collaboration and responsive service.

Qualifications

• Previous customer service experience, preferably in healthcare or medical sector.
• Strong communication and a cheerful, professional demeanour.
• Ability to multitask and manage inquiries efficiently.

Responsibilities

• Provide customer service via phone, email and chat.
• Resolve inquiries and issues with a focus on accuracy.
• Maintain records of interactions and feedback for improvements.
• Collaborate with colleagues to enhance service delivery.

Skills

Customer service

Communication skills

Multitasking

Team collaboration

Job description

Job Advertisement: Customer Service
Location: Runcorn
Contract Type: Temporary

Start date: ASAP

Duration: 3weeks (Potential to extend)

Pay rate: £12.71 an hour

Working days: Monday to Friday

Working hours: 9am to 6PM

Are you passionate about delivering exceptional customer service in the medical and health sector? Our client, a reputable organisation in Runcorn, is seeking two enthusiastic Customer Service Representatives to join their vibrant team! This is an exciting opportunity for individuals who thrive in dynamic environments and are committed to helping others.

Key Responsibilities:

• Provide top-notch customer service support to clients, addressing inquiries and resolving issues efficiently.
• Engage with customers via phone, email, and chat, ensuring a positive experience at every interaction.
• Collaborate with team members to enhance service delivery and contribute to a supportive workplace culture.
• Maintain accurate records of customer interactions and feedback for continuous improvement.

What Our Client Offers:

• A lively and supportive work environment that values teamwork and collaboration.
• The chance to be part of a meaningful industry, making a positive impact on people's lives.
• Flexible working hours to accommodate personal commitments.
• Competitive hourly rate, reflecting the importance of the role.

Ideal Candidate Profile:

• Previous experience in a customer service role, preferably within the medical or health sector.
• Strong communication skills, with a cheerful and professional demeanour.
• Ability to multitask and work effectively under pressure.
• A genuine desire to assist others and provide outstanding service.

Why Consider This Opportunity?

This is more than just a job-it's a chance to be part of a team that genuinely cares about making a difference. The organisation prides itself on its customer-centric approach and is looking for individuals who share this passion. If you enjoy a fast-paced environment where no two days are the same and love engaging with people, this role is perfect for you!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.