Medical Customer Service Rep (Temporary, Flexible Hours)

Office Angels; Runcorn; On-site; GBP 17,000 - 19,000; Part time

Job summary

Office Angels in Runcorn is seeking two Customer Service Representatives for a temporary 3-week assignment starting ASAP. You will handle inquiries by phone, email and chat, log interactions, and collaborate with the team to ensure smooth service delivery.

Ideal candidates have previous customer service experience, especially in healthcare or related sectors, excellent communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous experience in a customer service role, preferably within the medical or health sector.
• Strong communication skills and a cheerful, professional demeanour.
• Ability to multitask and work effectively under pressure.

Responsibilities

• Provide top-notch customer service support to clients, addressing inquiries and resolving issues efficiently.
• Engage with customers via phone, email, and chat, ensuring a positive experience at every interaction.
• Collaborate with team members to enhance service delivery and contribute to a supportive workplace culture.
• Maintain accurate records of customer interactions and feedback for continuous improvement.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Job description

Office Angels in Runcorn is seeking two Customer Service Representatives for a temporary 3-week assignment starting ASAP. You will handle inquiries by phone, email and chat, log interactions, and collaborate with the team to ensure smooth service delivery.

Ideal candidates have previous customer service experience, especially in healthcare or related sectors, excellent communication, and the ability to multitask in a fast-paced environment.