Customer Service - Redcorn

Office Angels; Runcorn; On-site; GBP 17,000 - 19,000; Part time

Job summary

Office Angels in Runcorn is seeking two Customer Service Representatives for a temporary 3-week assignment starting ASAP. You will handle inquiries by phone, email and chat, log interactions, and collaborate with the team to ensure smooth service delivery.

Ideal candidates have previous customer service experience, especially in healthcare or related sectors, excellent communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous experience in a customer service role, preferably within the medical or health sector.
• Strong communication skills and a cheerful, professional demeanour.
• Ability to multitask and work effectively under pressure.

Responsibilities

• Provide top-notch customer service support to clients, addressing inquiries and resolving issues efficiently.
• Engage with customers via phone, email, and chat, ensuring a positive experience at every interaction.
• Collaborate with team members to enhance service delivery and contribute to a supportive workplace culture.
• Maintain accurate records of customer interactions and feedback for continuous improvement.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Job description

Job Advertisement: Customer Service

Location: Runcorn

Contract Type: Temporary

Start date: ASAP

Duration: 3weeks (Potential to extend)

Pay rate: 12.71 an hour

Working days: Monday to Friday

Working hours: 9am to 6PM

Are you passionate about delivering exceptional customer service in the medical and health sector? Our client, a reputable organisation in Runcorn, is seeking two enthusiastic Customer Service Representatives to join their vibrant team! This is an exciting opportunity for individuals who thrive in dynamic environments and are committed to helping others.

Key Responsibilities

• Provide top-notch customer service support to clients, addressing inquiries and resolving issues efficiently.


• Engage with customers via phone, email, and chat, ensuring a positive experience at every interaction.


• Collaborate with team members to enhance service delivery and contribute to a supportive workplace culture.


• Maintain accurate records of customer interactions and feedback for continuous improvement.

What Our Client Offers

• A lively and supportive work environment that values teamwork and collaboration.


• The chance to be part of a meaningful industry, making a positive impact on people's lives.


• Flexible working hours to accommodate personal commitments.


• Competitive hourly rate, reflecting the importance of the role.

Ideal Candidate Profile

• Previous experience in a customer service role, preferably within the medical or health sector.


• Strong communication skills, with a cheerful and professional demeanour.


• Ability to multitask and work effectively under pressure.


• A genuine desire to assist others and provide outstanding service.

Why Consider This Opportunity?

This is more than just a job-it's a chance to be part of a team that genuinely cares about making a difference. The organisation pride itself on its customer-centric approach and is looking for individuals who share this passion. If you enjoy a fast-paced environment where no two days are the same and love engaging with people, this role is perfect for you!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.