Customer Service Personal Banker: Elevate Banking

NatWest Group; Ashton-under-Lyne; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading banking institution is seeking a motivated Customer Service Personal Banker in Ashton Under Lyne. This role is focused on providing outstanding service to branch customers, guiding them in achieving their financial goals. Successful candidates will possess strong communication skills, a passion for customer service, and the ability to work under pressure. The position offers a competitive salary starting at £26,010, along with various benefits including holiday entitlement and a flexible rewards program.

Benefits

33 days holiday entitlement

Flexible reward programme

Monthly retirement fund contribution

Qualifications

• Motivated to develop your career with a customer-centric approach.
• Strong communication skills to explain products clearly.
• Commitment to developing new skills and responsibilities.

Responsibilities

• Guide customers in achieving their financial goals.
• Complete general banking requests such as payments and transfers.
• Identify opportunities to help customers with simple financial products.

Skills

Strong communication skills

Attention to detail

Customer service passion

Interpersonal skills

Ability to thrive under pressure

Job description

A leading banking institution is seeking a motivated Customer Service Personal Banker in Ashton Under Lyne. This role is focused on providing outstanding service to branch customers, guiding them in achieving their financial goals. Successful candidates will possess strong communication skills, a passion for customer service, and the ability to work under pressure. The position offers a competitive salary starting at £26,010, along with various benefits including holiday entitlement and a flexible rewards program.