Customer Service / Payroll Administrator

Winner Recruitment; Barnsley; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

£13.00 per hour

Temp-to-perm opportunity

Hybrid working

Company benefits

Paid-for company events throughout the

Supportive working environment

Genuine part-time

Full training provided

Job summary

Winner Recruitment is seeking a Customer Service / Payroll Administrator for a temp-to-perm position. The role involves managing diverse workloads, handling customer and caller inquiries, and following detailed processes and regulations.

You will use multiple computer systems and must stay calm while dealing with challenging interactions.

Qualifications

• No prior industry experience required; training provided.

Responsibilities

• Manage a varied workload, deal with customers and callers, and follow detailed processes, legislation and industry rules.
• Use multiple computer systems, prioritise workloads and handle irate callers with confidence and professionalism.
• Receive training on processes and systems; prior industry experience isn't essential.

Skills

Proactive attitude

Written communication

Computer literacy

Multi-system work

Organisational skills

Resilience under pressure

Calm under pressure

Willingness to learn

Flexible hours

Tools

Computer systems

Job description

Customer Service / Payroll Administrator

£13.00 per hour | Temp to Perm

Monday - Thursday: 8:30am - 5:00pm

Friday: 8:30am - 4:30pm

Are you someone who thrives under pressure, enjoys a challenge and has a real go-getter attitude?

We're looking for a confident and resilient Customer Service / Operations Administrator to join a busy and growing team on a temp-to-perm basis.

This is a fast-paced role where no two days are the same. You'll need to be someone who enjoys being busy, can think on your feet and isn't afraid to deal with challenging situations.

The Role

You'll be responsible for managing a varied workload, dealing with customers and callers, and following detailed processes, legislation and industry rules.

The role involves using multiple computer systems, prioritising workloads and handling sometimes difficult or irate callers, so confidence, resilience and good communication skills are essential.

You'll receive training on the processes and systems, so previous industry experience isn't essential.

What We're Looking For

We're looking for someone with a bit of oomph - someone who gets stuck in and isn't afraid of a challenge.

You'll ideally have:

• A proactive, positive and go-getter attitude
• Excellent written communication skills
• Good computer literacy and the ability to learn new systems quickly
• The ability to manage multiple systems and tasks simultaneously
• Strong organisational and prioritisation skills
• The confidence and resilience to deal with difficult or irate callers
• The ability to remain calm and professional under pressure
• A willingness to learn detailed processes, legislation and rules
• A flexible approach to working hours when required

Temp to Perm

This is a temp-to-perm opportunity, giving you the chance to prove yourself within the role before moving into a permanent position.

Working Hours

Monday - Thursday: 8:30am - 5:00pm

Friday: 8:30am - 4:30pm

There may also be opportunities for evening and weekend overtime, so flexibility would be an advantage.

What's On Offer?

• £13.00 per hour
• Temp-to-perm opportunity
• Hybrid working
• Company benefits
• Paid-for company events throughout the year
• Supportive working environment
• Genuine part-time??
• Full training provided

Important - This Role Isn't For Everyone!

This is a high-pressure, fast-paced environment and you'll need to be comfortable with that.

If you're the type of person who loves being busy, enjoys solving problems and looks at a difficult situation as a challenge rather than a problem, you could really thrive here.

If you're looking for a quiet, predictable role where every day is the same, this probably isn't the job for you!

No previous industry experience is required - we're more interested in your attitude, resilience and willingness to learn.