Customer Service & Order Admin Specialist

Impact Recruitment Services; Kettering; Vor Ort; GBP 22.000 - 26.000; Vollzeit

Benefits dieser Stelle

Friendly team environment

Varied role with admin, sales support

Immediate start

Zusammenfassung

Impact Recruitment Services is recruiting an Administrator for a 6-month FTC in Kettering. You will support internal sales, process orders, and maintain records in a busy commercial environment.

The role offers varied duties across administration and customer/service tasks, with immediate start for the right candidate and a friendly team to help you develop essential skills.

Strong organisational skills, attention to detail and proactivity are valued, with opportunities to learn ERP/CRM workflows.

Qualifikationen

• Previous experience in Administration/Customer Service/Order Processing.
• Excellent communication and organisational skills.
• Attention to detail with a methodical approach.
• Confident using computer systems and MS Office applications.
• Ability to prioritise workload and meet deadlines.

Aufgaben

• Work with Internal Sales Manager to provide end-to-end service for customers.
• Process customer orders and issue acknowledgements.
• Run daily reports to support management of customer accounts.
• Set up new customer product codes and maintain records.
• Process, issue and file customer stock agreements.
• Manage pricing files and delivery schedules.
• Monitor and update workflow tasks to ensure timely actions.
• Coordinate direct orders, check pricing, delivery needs and supplier confirmations.
• Assist with customer and supplier invoice queries through to resolution.
• Answer incoming calls and direct enquiries to the right departments.
• Support the wider team and ensure company processes are followed.

Kenntnisse

Communication skills

Organisational skills

Attention to detail

MS Office

Customer focus

Prioritisation

Proactive attitude

Team player

Adaptable

Tools

Microsoft Excel

Microsoft Word

Jobbeschreibung

Impact Recruitment Services is recruiting an Administrator for a 6-month FTC in Kettering. You will support internal sales, process orders, and maintain records in a busy commercial environment.

The role offers varied duties across administration and customer/service tasks, with immediate start for the right candidate and a friendly team to help you develop essential skills.

Strong organisational skills, attention to detail and proactivity are valued, with opportunities to learn ERP/CRM workflows.