Internal Sales Admin- 6 Month FTC

Confidential; Northampton; On-site; GBP 22,000 - 26,000; Full time

Job summary

Confidential in Kettering, Northamptonshire is seeking an organised Internal Sales Administrator on a 6 Month FTC. You will support day-to-day operations, ensuring orders are processed accurately, and maintain strong relationships with clients and suppliers.

Join a busy Internal Sales team and help with pricing, records, and delivery schedules while providing excellent customer service in a fast-paced environment. Immediate start available for the right candidate.

Qualifications

• Previous experience in Administration, Customer Service, Internal Sales Support or Order Processing.
• Excellent communication and organisational skills.
• Strong attention to detail with a methodical and accurate approach to work.
• Confident using computer systems and Microsoft Office applications.
• Ability to prioritise a busy workload and meet deadlines.
• A customer-focused mindset with a genuine desire to provide excellent service.
• A proactive attitude and willingness to support colleagues across the wider team.
• Flexible, adaptable and comfortable working in a fast-paced environment.

Responsibilities

• Support end-to-end service for customers with the Internal Sales Manager.
• Process customer orders via internal systems and issue acknowledgements.
• Run daily reports to support account management and operations.
• Set up new customer product codes and maintain records.
• Process, issue and file customer stock agreements.
• Manage customer pricing files and delivery schedules.
• Monitor and update workflow tasks to ensure timely actions.
• Coordinate direct orders, check pricing, delivery needs and supplier confirmations.
• Assist with customer and supplier invoice queries through resolution.
• Answer incoming calls and route enquiries to appropriate departments.
• Support wider team and ensure processes followed.

Skills

Communication

Organisation

Attention to detail

Microsoft Office

Time management

Customer service

Team player

Adaptable

Tools

Microsoft Office

Internal systems

Job description

Internal Sales Administrator (6 Month FTC)

Location: Kettering, Northamptonshire
Hours: Monday-Friday, 9:00am-5:00pm

About the Role

We're recruiting on behalf of a well-established and highly respected business that prides itself on delivering exceptional service to customers across a diverse range of industries.

This is an excellent opportunity for an organised and customer-focused Administrator to join a busy Internal Sales team. You'll play a key role in supporting day-to-day operations, ensuring customer orders are processed accurately, maintaining strong relationships with clients and suppliers, and helping the business continue to deliver outstanding customer service.

What You'll Be Doing

• - Working closely with the Internal Sales Manager to provide an efficient end-to-end service for customers.
• - Processing customer orders through internal systems and issuing order acknowledgements.
• - Running daily reports to support the management of customer accounts and operational activities.
• - Setting up new customer product codes and maintaining accurate customer records.
• - Processing, issuing and filing customer stock agreements.
• - Managing and maintaining customer pricing files and delivery schedules.
• - Monitoring and updating workflow tasks to ensure actions are completed in a timely manner.
• - Coordinating direct orders, checking pricing, delivery requirements and supplier confirmations.
• - Assisting with customer and supplier invoice queries through to resolution, including raising credit requests where required.
• - Answering incoming calls and directing enquiries to the appropriate departments.
• - Supporting the wider team and ensuring company processes and procedures are followed at all times.

Who We're Looking For

• - Previous experience in an Administration, Customer Service, Internal Sales Support or Order Processing role.
• - Excellent communication and organisational skills.
• - Strong attention to detail with a methodical and accurate approach to work.
• - Confident using computer systems and Microsoft Office applications.
• - Ability to prioritise a busy workload and meet deadlines.
• - A customer-focused mindset with a genuine desire to provide excellent service.
• - A proactive attitude and willingness to support colleagues across the wider team.
• - Flexible, adaptable and comfortable working in a fast-paced environment.

What's On Offer

• - Opportunity to join a successful and growing business.
• - Friendly and supportive team environment.
• - Varied role with a mix of customer interaction, administration and sales support responsibilities.
• - Chance to develop skills within a busy commercial environment.
• - Immediate start available for the right candidate.

If you're an organised and customer-focused administrator who enjoys working as part of a team and takes pride in providing excellent service, we'd love to hear from you.

All applications will be handled in accordance with current GDPR regulations.