Customer Service & Internal Sales Administrator (6m FTC)

Confidential; Kettering; Sur place; GBP 21 000 - 26 000; Plein temps

Résumé du poste

Confidential in Kettering is seeking an organised Administrator on a 6-month fixed-term contract (FTC). You will support the Internal Sales team, process customer orders, issue acknowledgements, and maintain pricing files.

The role requires strong communication, attention to detail, and proficient use of Microsoft Office. You will handle daily reports, customer records, and act as a point of contact for calls, contributing to timely order fulfilment.

Qualifications

• Experience in Administration, Customer Service or Order Processing.
• Excellent communication and organisational skills.
• Strong attention to detail and methodical approach.
• Proficiency with Microsoft Office applications.
• Ability to prioritise a busy workload and meet deadlines.

Responsabilités

• Process customer orders through internal systems and issue acknowledgements.
• Run daily reports to support management of customer accounts and operations.
• Set up new customer product codes and maintain accurate records.
• Manage and update customer pricing files and delivery schedules.
• Coordinate direct orders, pricing checks, delivery requirements and supplier confirmations.
• Assist with customer and supplier invoice queries through to resolution, including credit requests where required.
• Answer incoming calls and direct enquiries to appropriate departments.

Connaissances

Administration

Customer Service

Order Processing

Microsoft Office

Attention to Detail

Communication

Outils

ERP systems

Description du poste

Confidential in Kettering is seeking an organised Administrator on a 6-month fixed-term contract (FTC). You will support the Internal Sales team, process customer orders, issue acknowledgements, and maintain pricing files.

The role requires strong communication, attention to detail, and proficient use of Microsoft Office. You will handle daily reports, customer records, and act as a point of contact for calls, contributing to timely order fulfilment.