Internal Sales Support Specialist (6-Month FTC)

Confidential; Northampton; On-site; GBP 22,000 - 26,000; Full time

Job summary

Confidential in Kettering, Northamptonshire is seeking an organised Internal Sales Administrator on a 6 Month FTC. You will support day-to-day operations, ensuring orders are processed accurately, and maintain strong relationships with clients and suppliers.

Join a busy Internal Sales team and help with pricing, records, and delivery schedules while providing excellent customer service in a fast-paced environment. Immediate start available for the right candidate.

Qualifications

• Previous experience in Administration, Customer Service, Internal Sales Support or Order Processing.
• Excellent communication and organisational skills.
• Strong attention to detail with a methodical and accurate approach to work.
• Confident using computer systems and Microsoft Office applications.
• Ability to prioritise a busy workload and meet deadlines.
• A customer-focused mindset with a genuine desire to provide excellent service.
• A proactive attitude and willingness to support colleagues across the wider team.
• Flexible, adaptable and comfortable working in a fast-paced environment.

Responsibilities

• Support end-to-end service for customers with the Internal Sales Manager.
• Process customer orders via internal systems and issue acknowledgements.
• Run daily reports to support account management and operations.
• Set up new customer product codes and maintain records.
• Process, issue and file customer stock agreements.
• Manage customer pricing files and delivery schedules.
• Monitor and update workflow tasks to ensure timely actions.
• Coordinate direct orders, check pricing, delivery needs and supplier confirmations.
• Assist with customer and supplier invoice queries through resolution.
• Answer incoming calls and route enquiries to appropriate departments.
• Support wider team and ensure processes followed.

Skills

Communication

Organisation

Attention to detail

Microsoft Office

Time management

Customer service

Team player

Adaptable

Tools

Microsoft Office

Internal systems

Job description

Confidential in Kettering, Northamptonshire is seeking an organised Internal Sales Administrator on a 6 Month FTC. You will support day-to-day operations, ensuring orders are processed accurately, and maintain strong relationships with clients and suppliers.

Join a busy Internal Sales team and help with pricing, records, and delivery schedules while providing excellent customer service in a fast-paced environment. Immediate start available for the right candidate.