Internal Sales Admin- 6 Month FTC

Impact Recruitment Services; Northampton; On-site; GBP 22,000 - 26,000; Full time

Job summary

Impact Recruitment Services is recruiting on behalf of a well-established business in Kettering for an Internal Sales Administrator on a 6-month FTC. You will support day-to-day order processing and help maintain strong relationships with customers and suppliers.

In this busy role you will work closely with the Internal Sales Manager, handle pricing and delivery information, run daily reports, and ensure accurate records while delivering excellent service in a fast-paced environment.

Qualifications

• Previous experience in an Administration, Customer Service, Internal Sales Support or Order Processing role.
• Excellent communication and organisational skills.
• Strong attention to detail with a methodical and accurate approach to work.
• Confident using computer systems and Microsoft Office applications.
• Ability to prioritise a busy workload and meet deadlines.
• A customer-focused mindset with a genuine desire to provide excellent service.
• A proactive attitude and willingness to support colleagues across the wider team.
• Flexible, adaptable and comfortable working in a fast-paced environment.

Responsibilities

• Working closely with the Internal Sales Manager to provide an efficient end-to-end service for customers.
• Processing customer orders through internal systems and issuing order acknowledgements.
• Running daily reports to support the management of customer accounts and operational activities.
• Setting up new customer product codes and maintaining accurate customer records.
• Processing, issuing and filing customer stock agreements.
• Managing and maintaining customer pricing files and delivery schedules.
• Monitoring and updating workflow tasks to ensure actions are completed in a timely manner.
• Coordinating direct orders, checking pricing, delivery requirements and supplier confirmations.
• Assisting with customer and supplier invoice queries through to resolution, including raising credit requests where required.
• Answering incoming calls and directing enquiries to the appropriate departments.
• Supporting the wider team and ensuring company processes and procedures are followed at all times.

Skills

Excellent communication and organising

Attention to detail

Microsoft Office

Prioritising workload

Customer-focused

Proactive attitude

Team support

Adaptability

Job description

Internal Sales Administrator (6 Month FTC)

Location: Kettering, Northamptonshire

Hours: Monday-Friday, 9:00am-5:00pm

About the Role

We're recruiting on behalf of a well-established and highly respected business that prides itself on delivering exceptional service to customers across a diverse range of industries.

This is an excellent opportunity for an organised and customer-focused Administrator to join a busy Internal Sales team. You'll play a key role in supporting day-to-day operations, ensuring customer orders are processed accurately, maintaining strong relationships with clients and suppliers, and helping the business continue to deliver outstanding customer service.

What You'll Be Doing

• Working closely with the Internal Sales Manager to provide an efficient end-to-end service for customers.
• Processing customer orders through internal systems and issuing order acknowledgements.
• Running daily reports to support the management of customer accounts and operational activities.
• Setting up new customer product codes and maintaining accurate customer records.
• Processing, issuing and filing customer stock agreements.
• Managing and maintaining customer pricing files and delivery schedules.
• Monitoring and updating workflow tasks to ensure actions are completed in a timely manner.
• Coordinating direct orders, checking pricing, delivery requirements and supplier confirmations.
• Assisting with customer and supplier invoice queries through to resolution, including raising credit requests where required.
• Answering incoming calls and directing enquiries to the appropriate departments.
• Supporting the wider team and ensuring company processes and procedures are followed at all times.

Who We're Looking For

• Previous experience in an Administration, Customer Service, Internal Sales Support or Order Processing role.
• Excellent communication and organisational skills.
• Strong attention to detail with a methodical and accurate approach to work.
• Confident using computer systems and Microsoft Office applications.
• Ability to prioritise a busy workload and meet deadlines.
• A customer-focused mindset with a genuine desire to provide excellent service.
• A proactive attitude and willingness to support colleagues across the wider team.
• Flexible, adaptable and comfortable working in a fast-paced environment.

What's On Offer

• Opportunity to join a successful and growing business.
• Friendly and supportive team environment.
• Varied role with a mix of customer interaction, administration and sales support responsibilities.
• Chance to develop skills within a busy commercial environment.
• Immediate start available for the right candidate.

All applications will be handled in accordance with current GDPR regulations.