Customer Service Manager

JR United Kingdom; West Oxfordshire; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established membership organization is seeking a driven sales professional to enhance member engagement and drive new business opportunities. This role offers autonomy and the chance to travel across the UK and Europe, meeting clients and attending industry events. You'll be responsible for building strong relationships, promoting membership services, and contributing to strategic development. With a focus on professional growth, this position provides a supportive environment to thrive in a competitive sector. Join a dynamic team and make a significant impact in a role that values your expertise and initiative.

Benefits

Company pool car for business travel

Professional development opportunities

25 days annual leave + bank holidays

Qualifications

• Proven experience in B2B sales or membership engagement.
• Strong track record of building and maintaining client relationships.

Responsibilities

• Build and maintain relationships with existing members.
• Identify and recruit new members, showcasing membership benefits.
• Attend industry events and networking opportunities across the UK and Europe.

Skills

B2B Sales

Account Management

Client Relationship Building

Networking

Presentation Skills

Self-motivation

Organizational Skills

Tools

CRM Software

Job description

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Are you a driven sales or business development professional with a talent for building long-term relationships?

Do you enjoy working autonomously, meeting clients face-to-face, and ensuring they get real value from their partnerships?

Would you thrive in a role that offers autonomy, career growth, and the opportunity to develop new business?

Our client is a well-established membership organisation that plays a vital role in supporting businesses across a specialist sector. With a strong reputation and a highly engaged network, they provide essential services that help their members stay competitive, connected, and informed.

This field-based role will involve regular travel across the UK to meet with existing members, ensuring they maximise the benefits of their membership while identifying and securing new opportunities. Attendance at key industry events, both in the UK and Europe, will also be a key part of this role.

Key Responsibilities

• Build and maintain strong relationships with existing members, ensuring engagement and retention.

• Identify and recruit new members, developing tailored approaches to showcase the benefits of membership.

• Attend industry events, networking opportunities, and meetings across the UK and Europe to strengthen partnerships.

• Work closely with internal teams to promote membership services, training programmes, and industry initiatives.

• Gather market insights, monitor competitor activity, and contribute to the strategic development of membership offerings.

• Maintain accurate CRM records and provide regular reports on membership engagement, retention, and growth.

Key Skills & Experience

• Proven experience in B2B sales, Account Management, or membership engagement.

• A strong track record of building and maintaining client relationships.

• Confident in face-to-face meetings, networking, and delivering presentations.

• Self-motivated and highly organised, with the ability to work independently.

• Willingness to travel extensively across the UK, with occasional European trips.

• Experience in a membership organisation or professional association is desirable but not essential.

Additional Information

• Company pool car provided for all business travel.

• Competitive salary based on experience.

• Opportunities for professional development within a growing organisation.

• 25 days annual leave + bank holidays.

To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Daniel Marlow at 01926 699276. Alternatively, connect with us on LinkedIn via the following link: https://www.linkedin.com/in/danielmarlowrecruitment/

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Created on 05/05/2025 by JR United Kingdom