Customer Service Host – Flexible Hours

Harri; Northampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Tenpin Treats – retailer discounts

Free bowling for family and friends

Free food

Enhanced parental leave

Medicash health care cash back

Employee Assistance Programme

Free counselling

Life assurance – 2x salary

Long Service Awards

Recommend a Friend Scheme

Spot rewards

Job summary

Tenpin Northampton is seeking a Customer Service Assistant to deliver an exceptional guest experience by managing reception bookings, answering enquiries and identifying sales opportunities. You will host events, serve food and drinks, and ensure the centre remains clean, welcoming and smoothly run.

You’ll work across departments from Laser Arena to Escape Rooms and karaoke rooms, and help host children’s parties.

Qualifications

• Excellent customer service and communication skills are essential.
• Fully flexible, including evenings and weekends.
• Energetic, proactive, friendly and visitor-focused.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Support across departments (Laser Arena, Escape Rooms, karaoke, parties).

Skills

Customer service

Communication skills

Flexible hours

Team player

Education

Full-time compulsory education completed

Job description

Tenpin Northampton is seeking a Customer Service Assistant to deliver an exceptional guest experience by managing reception bookings, answering enquiries and identifying sales opportunities. You will host events, serve food and drinks, and ensure the centre remains clean, welcoming and smoothly run.

You’ll work across departments from Laser Arena to Escape Rooms and karaoke rooms, and help host children’s parties.