Customer Service & Hire Desk Advisor (Hybrid)

Speedy Hire PLC; Hull and East Yorkshire; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

26 days holiday

Life assurance

Pension Scheme

Canteen facilities

95% discount across Speedy brand

Training and career progression

Voluntary Health Cash Plan

Staff discounts

Green Commute Initiative

Employee Assistance Program

Job summary

Speedy Hire PLC is seeking a Customer Service Advisor in Hull. You will be on the front line of sales and customer service, coordinating the hire process from order through to delivery and collection while liaising with stock teams, drivers and engineers to meet customer needs.

The role is desk-based, with extended hours and a strong emphasis on relationship building to ensure client satisfaction and repeat business.

Qualifications

• Strong organisational skills.
• Excellent verbal and written communication.
• Adaptability and willingness to learn.
• Driving licence required.
• Experience in hire industry or sales/operational roles.

Responsibilities

• Front-line customer service and sales coordination from order to delivery and collection.
• Coordinate the hire process across the depot and liaise with stock teams, drivers and engineers.
• Build relationships with customers to ensure satisfaction.

Skills

Organisational skills

Communication skills

Adaptability

Willingness to learn

Driving licence

Hire industry experience

ESG/Decade to Deliver

Job description

Speedy Hire PLC is seeking a Customer Service Advisor in Hull. You will be on the front line of sales and customer service, coordinating the hire process from order through to delivery and collection while liaising with stock teams, drivers and engineers to meet customer needs.

The role is desk-based, with extended hours and a strong emphasis on relationship building to ensure client satisfaction and repeat business.