Customer Success & Hire Coordinator — Hybrid

Speedy Hire Plc.; Hull and East Yorkshire; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

26 days holiday

Life assurance

Pension Scheme

Canteen facilities

95% discount across the Speedy brand

Training, development and career hints

Voluntary Health Cash Plan

My Staff Shop

Green Commute Initiative

Employee Assistance Program

Job summary

Speedy Hire Plc. in Hull is recruiting a Customer Service Advisor to join the depot and act as the frontline of sales and customer service. You will coordinate the hire process from order through to delivery, liaising with stock teams, drivers and engineers to ensure customer needs are met.

The role is desk-based, requires strong organisational and communication skills, adaptability, and a driving license. Prior hire industry or similar sales/operational experience is preferred.

Qualifications

• Strong organisational, written and verbal communication are essential.
• Ability to adapt to changing priorities and learn quickly.
• Previous experience in hire or similar sales/operational roles preferred.
• Commitment to learning and development.
• Must hold a valid driving licence.
• Experience in ESG initiatives is advantageous.

Responsibilities

• Serve as frontline customer service and sales contact in the depot.
• Coordinate the hire process from order to delivery by liaising with depot teams.
• Work desk-based and collaborate with stock, drivers and engineers to meet customer needs.

Skills

Organisational skills

Communication skills

Adaptability

Learn and develop

Driving licence

Hire industry experience

ESG awareness

Job description

Speedy Hire Plc. in Hull is recruiting a Customer Service Advisor to join the depot and act as the frontline of sales and customer service. You will coordinate the hire process from order through to delivery, liaising with stock teams, drivers and engineers to ensure customer needs are met.

The role is desk-based, requires strong organisational and communication skills, adaptability, and a driving license. Prior hire industry or similar sales/operational experience is preferred.