Customer Service & Gaming Host - Night Shift (PT)

Merkur Slots; Tetford; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

28 days holiday (including Bank HOLIDa

Quarterly Bonus Scheme

Excellent Career Progression Opportuni

Contributory Pension Scheme

Life Assurance

Discounts with high street retailers &

Employee assistance programme

Job summary

MERKUR Slots is seeking a part-time Team Member in Thetford to welcome customers and deliver a great gaming experience. You will work a 30-hour week on a rota that includes weekends and bank holidays, with a pay rate of £12.84–£13.84 per hour and a higher rate at night.

You will be joining a team backed by training and development opportunities, a contributory pension and discounts, and a friendly, customer-focused environment in which first-class service is valued.

Qualifications

• Excellent communication and people skills.
• Experience in retail, hospitality or gambling.
• Willingness to learn and develop.
• Flexible and able to work weekends/bank holidays.
• Attention to detail.

Responsibilities

• Maintain high venue housekeeping standards.
• Serve refreshments in line with brand guidelines.
• Monitor customer behavior for safety.
• Assist with administration with 100% accuracy.
• Support promotions to ensure successful execution.
• Deliver great customer service and log interactions.

Skills

Communication

Customer service

Flexibility

Teamwork

Job description

MERKUR Slots is seeking a part-time Team Member in Thetford to welcome customers and deliver a great gaming experience. You will work a 30-hour week on a rota that includes weekends and bank holidays, with a pay rate of £12.84–£13.84 per hour and a higher rate at night.

You will be joining a team backed by training and development opportunities, a contributory pension and discounts, and a friendly, customer-focused environment in which first-class service is valued.