Gaming Venue Team Member - Night Shifts (Spalding)

MERKUR Casino UK; Spalding; In loco; GBP 18.000 - 19.000; Part-time

Vantaggi offerti da questo lavoro

28 days holiday

Quarterly bonus

Career progression

Pension scheme

Life assurance

Retail discounts

Employee assistance

Descrizione del lavoro

MERKUR Slots UK Ltd is recruiting a part-time Team Member for our Spalding venue. The role offers 16 hours per week with pay between £12.84 and £13.84 per hour, plus a night rate of £13.84 between 23:00 and 06:00.

You will help deliver a warm, welcoming gaming experience, handle customer service, housekeeping, promotions, and compliant operations in a busy retail environment. Full training is provided to become a confident team member.

Competenze

• Experience working in a retail, hospitality or gambling environment.
• Experienced delivering excellent customer service.
• Willingness to learn and develop.
• Flexible and dedicated.
• Attention to detail.
• Industry and compliance training will be given.

Mansioni

• Housekeep venue to the highest standard, regularly cleaning gaming equipment, floors, walls and other surfaces.
• Provide service rounds and refreshments in line with brand guidelines.
• Monitor customer behavior for suspicious or disruptive activity.
• Assist with administration to 100% accuracy.
• Help ensure promotions run smoothly and are a success.
• Ensure customer service aligns with company standards and customer satisfaction.
• Log customer interactions during shifts.
• Maintain brand dress code and personal presentation on duty.

Conoscenze

Retail experience

Customer service

Learning and development

Flexibility

Attention to detail

Compliance training

Descrizione del lavoro

MERKUR Slots UK Ltd is recruiting a part-time Team Member for our Spalding venue. The role offers 16 hours per week with pay between £12.84 and £13.84 per hour, plus a night rate of £13.84 between 23:00 and 06:00.

You will help deliver a warm, welcoming gaming experience, handle customer service, housekeeping, promotions, and compliant operations in a busy retail environment. Full training is provided to become a confident team member.