Customer Service & Experience Host - Flexible Hours, Fun Environment

MAGMAS; Warrington; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Tenpin Treats discount

Free Bowling for family and friends

Free Food

Life assurance - 2x annual salary

Long Service Awards

Employee Assistance Programme

Free counselling

Job summary

Tenpin in Warrington is seeking a Customer Service Assistant to deliver an outstanding visitor experience. You will manage reception bookings, answer enquiries, and look for sales opportunities while hosting events and ensuring the venue remains clean and welcoming.

The role spans serving food and drinks, hosting Laser Arena and Escape Room experiences, karaoke rooms, and children's parties. You will need energy, confidence, and a positive attitude to delight guests.

Qualifications

• Determined, enthusiastic, and able to work in a fast-paced environment.
• Excellent customer service and communication skills with a can-do attitude.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised team player with attention to detail.

Responsibilities

• Provide an excellent customer experience by managing reception bookings.
• Answer enquiries and identify sales opportunities.
• Host events, serve food and drinks, and keep the centre clean and welcoming.
• Work across departments from Laser Arena to karaoke rooms and parties.

Skills

Fast-paced work

Customer service

Flexible hours

Team player

Job description

Tenpin in Warrington is seeking a Customer Service Assistant to deliver an outstanding visitor experience. You will manage reception bookings, answer enquiries, and look for sales opportunities while hosting events and ensuring the venue remains clean and welcoming.

The role spans serving food and drinks, hosting Laser Arena and Escape Room experiences, karaoke rooms, and children's parties. You will need energy, confidence, and a positive attitude to delight guests.