Customer Service & Events Host (Flexible Hours)

Tenpin; Chester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Tenpin Treats – Retailer discounts

Best Doctors

Free Bowling for family and friends

Free Food

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Chester is seeking a Customer Service Assistant to deliver an outstanding guest experience across reception, bookings and events. You will help host activities from Karaoke and Escape Rooms to Laser Arena and family parties, while ensuring a friendly and efficient service.

Experience in fast-paced customer service is preferred; flexible to evenings and weekends is essential. Join a fun, energetic team at a popular leisure venue in Chester.

Qualifications

• Experience providing friendly customer service in a fast-paced environment.
• Ability to manage reception bookings and enquiries.
• Flexible availability, including evenings and weekends.

Responsibilities

• Provide an excellent customer experience at reception and bookings.
• Identify sales opportunities and host events across departments.
• Serve food and drinks and keep the centre clean and welcoming.

Skills

Determined, enthusiastic

Excellent customer service

Flexible schedule

Approachable, helpful

Team player

Attention to detail

Customer interaction

Confidence in handling enquiries

Job description

Tenpin Chester is seeking a Customer Service Assistant to deliver an outstanding guest experience across reception, bookings and events. You will help host activities from Karaoke and Escape Rooms to Laser Arena and family parties, while ensuring a friendly and efficient service.

Experience in fast-paced customer service is preferred; flexible to evenings and weekends is essential. Join a fun, energetic team at a popular leisure venue in Chester.