Customer Service & Events Host — Fast-Paced, Fun Venue

Tenpin; Doncaster; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Tenpin Treats – Retailer discounts and

Best Doctors

Free Bowling for family and friends

Free Food (when working 6+ hours)

Enhanced Maternity, Paternity, Adoptio

Medicash

Employee Assistance Programme

Free counselling

Life assurance (2x annual salary)

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin in Doncaster is looking for a Customer Service Assistant to deliver outstanding service at the reception and across our entertainment offerings. You will help guests book sessions, answer questions, spot sales opportunities, and support events in our Laser Arena, Escape Rooms, karaoke rooms, and bar areas.

You should be friendly, proactive, and confident in interactions, with a strong priority on guest satisfaction in a lively, fast-paced environment.

Qualifications

• Experience in fast-paced customer service environments.
• Excellent communication and problem-solving skills.
• Fully flexible including evenings and weekends.

Responsibilities

• Manage reception bookings and enquiries.
• Identify and act on sales opportunities.
• Host events and support activities across departments.
• Maintain cleanliness and assist with food and drinks.

Skills

Customer service

Communication

Flexibility

Team player

Job description

Tenpin in Doncaster is looking for a Customer Service Assistant to deliver outstanding service at the reception and across our entertainment offerings. You will help guests book sessions, answer questions, spot sales opportunities, and support events in our Laser Arena, Escape Rooms, karaoke rooms, and bar areas.

You should be friendly, proactive, and confident in interactions, with a strong priority on guest satisfaction in a lively, fast-paced environment.