Customer Experience & Events Host – Fun Entertainment Hub

Tenpin Ltd (part of Ten Entertainment Ltd); Doncaster; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free bowling for family and friends

Free food on shift

Enhanced parental leave

Medicash

Employee assistance programme

Free counselling

Life assurance

Long service awards

Recommend a friend

Job summary

Tenpin Ltd is hiring a Customer Service Assistant to join our entertainment venue in Doncaster. You will handle reception bookings, answer guest questions, and help drive sales while delivering outstanding service to families and groups.

Join a busy, fun environment where you can host events, support the bar and snack areas, and assist across departments to ensure guests have a memorable visit. Flexible hours apply.

Qualifications

• Excellent customer service skills and a friendly, proactive approach.
• Strong communication and interpersonal skills.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Provide an excellent customer experience by managing reception bookings.
• Address enquiries and identify sales opportunities.
• Host events and support food and drinks preparation.
• Maintain cleanliness across the venue and assist different departments.

Skills

Customer service

Communication

Flexibility

Team player

Job description

Tenpin Ltd is hiring a Customer Service Assistant to join our entertainment venue in Doncaster. You will handle reception bookings, answer guest questions, and help drive sales while delivering outstanding service to families and groups.

Join a busy, fun environment where you can host events, support the bar and snack areas, and assist across departments to ensure guests have a memorable visit. Flexible hours apply.