Customer Service Dispatch & Planning Coordinator

Jungheinrich UK; Milton Keynes; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading logistics company in Milton Keynes is looking for a Customer Service Dispatcher to manage engineering resources and provide exceptional service to customers. In this role, you will allocate work, maintain communication with customers, and ensure efficient logging of calls. Ideal candidates will have strong planning skills and the ability to work under pressure, providing a dynamic environment for growth and development.

Benefits

Wide range of benefits

Training courses

Ongoing career support

Qualifications

• Strong experience in planning.
• Ability to work under pressure and in a fast-paced environment.
• Ability to communicate on multiple levels.

Responsibilities

• Allocating engineering resources effectively to meet customer expectations.
• Handling and logging customer calls efficiently.
• Building strong relationships with customers and colleagues.

Skills

Planning experience

Ability to work under pressure

IT literacy

Communication skills

Job description

A leading logistics company in Milton Keynes is looking for a Customer Service Dispatcher to manage engineering resources and provide exceptional service to customers. In this role, you will allocate work, maintain communication with customers, and ensure efficient logging of calls. Ideal candidates will have strong planning skills and the ability to work under pressure, providing a dynamic environment for growth and development.