Customer Service & Order Admin Coordinator

Confidential; Bridgwater; On-site; GBP 26,000 - 27,000; Full time

Job summary

Confidential in Bridgwater is seeking a Customer Service Administrator to join our busy team. This office-based role prioritises great service, clear communication and attention to detail, with the ability to adapt to different customers and colleagues while remaining calm, friendly and efficient.

Key duties include order processing and logistics document preparation, supporting invoicing, liaising with the external sales team, and handling queries via email, phone, face-to-face and MS Teams.

Qualifications

• Must be 18+ due to chemicals on site.
• Experience in manufacturing/production environment desirable.
• Strong arithmetic and numerical accuracy.

Responsibilities

• Process orders and prepare logistics documents.
• Support invoicing and liaise with external sales team.
• Handle queries via email, phone, face-to-face and MS Teams.

Skills

Customer service

Communication skills

Attention to detail

Team player

Dangerous Goods knowledge

Tools

MS Office

Job description

Confidential in Bridgwater is seeking a Customer Service Administrator to join our busy team. This office-based role prioritises great service, clear communication and attention to detail, with the ability to adapt to different customers and colleagues while remaining calm, friendly and efficient.

Key duties include order processing and logistics document preparation, supporting invoicing, liaising with the external sales team, and handling queries via email, phone, face-to-face and MS Teams.