Customer Service Coordinator

Bedrock Computers Limited; Woking; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Coordinator to join their team in Woking. This full-time on-site role focuses on ensuring customer satisfaction and enhancing the overall customer experience. The ideal candidate will possess strong customer service skills, excellent problem-solving abilities, and a passion for technology, particularly gaming computers. If you're looking to make a positive impact in a supportive environment while working for a company committed to sustainability and quality, this opportunity is perfect for you.

Qualifications

• Excellent customer satisfaction and support skills required.
• Problem-solving abilities and teamwork experience are essential.

Responsibilities

• Ensure customer satisfaction and provide support.
• Enhance the overall customer experience in a gaming context.

Skills

Customer Satisfaction

Customer Support

Problem-solving

Teamwork

Knowledge of gaming computers

Job description

Bedrock Computers Limited is a provider of environmentally conscious and affordable gaming computers. With over 1000 systems built for satisfied customers, Bedrock Computers offers a range of PCs starting at £200. The company prioritizes quality, affordability, and sustainability by not purchasing or manufacturing new electrical hardware. Customers can expect excellent prices, a 1-year warranty, and premium service and quality.

Role Description

This is a full-time on-site role for a Customer Service Coordinator located in Woking. The Customer Service Coordinator will be responsible for ensuring customer satisfaction, providing support, and enhancing the overall customer experience.

Qualifications

• Customer Satisfaction, Customer Support, and Customer Experience skills
• Excellent problem-solving abilities
• Ability to work well in a team
• Experience in a customer-facing role preferred
• Knowledge of gaming computers or technology is a plus

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Computer Hardware Manufacturing