Customer Service Coordinator

Rise Technical Recruitment; Cannock; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading company in engineering is seeking a Customer Service Coordinator. This role focuses on customer interaction regarding exchange engines and includes opportunities for technical development. The ideal candidate will possess administrative experience and ideally have a background in engineering, contributing to a close-knit team environment.

Benefits

Technical Development

11% Pension employer contribution

Qualifications

• Experience in a customer-facing administrative role.
• Desire for a day-based position.
• Preferably from an engineering background.

Responsibilities

• Efficiently schedule returns in a customer-facing role.
• Record machine defects through daily inspections.

Skills

Administrative experience

Field service management systems

SAP experience

Job description

Customer Service Coordinator

Salary: £30,000 - £35,000 + Technical Development + 11% Pension employer contribution

Are you a Service Controller with experience working for an engineering company?

This is a great opportunity to join a close-knit team where your expertise will be recognized, alongside further technical training and development.

Our client is a growing company expanding their skilled team. The primary purpose of this role is to be the first point of contact for customers requiring exchange engines.

The role would suit someone with experience in field service management systems; SAP experience would be a significant advantage.

The role includes:

1. Efficient and cost-effective scheduling of returns in a customer-facing role
2. Entering and recording machine defects through daily tick-sheets and inspections

The ideal candidate:

• Has administrative experience
• Is seeking a day-based position
• Ideally comes from an engineering background

Contact: BBBH: BB BH (phone number removed)

This vacancy is advertised by Tom Bartley at Rise Technical Recruitment Ltd. Rise Technical Recruitment Ltd acts as an employment agency.

Note: Applications are only accepted from candidates with a valid legal permit or right to work in the UK.