Customer Service & Checkout Associate (Evenings/Weekends)

Co-Operative Energy Ltd; Charlton Kings; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

30 days annual leave

Health and wellbeing programmes

Training and development plans

Enhanced family leave

Job summary

OurCoop is seeking a Customer Service Assistant to help create positive shopping experiences and assist customers at the till and on the floor. You’ll engage with customers warmly, handle quick checkouts, restock items, and maintain a tidy, inviting store environment.

The role requires friendly, proactive individuals who can work with flexibility including evenings and weekends, contributing to a supportive team and inclusive workplace.

Qualifications

• Customer focused and deliver excellent store experiences.
• Listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Skills

Customer focus

Active listening

Effective communication

Team collaboration

Job description

OurCoop is seeking a Customer Service Assistant to help create positive shopping experiences and assist customers at the till and on the floor. You’ll engage with customers warmly, handle quick checkouts, restock items, and maintain a tidy, inviting store environment.

The role requires friendly, proactive individuals who can work with flexibility including evenings and weekends, contributing to a supportive team and inclusive workplace.