Customer Experience Associate — Evenings/Weekends

Co-Operative Energy Ltd; Milton-under-Wychwood; Remote; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

30 days annual leave

Health and wellbeing programmes

Full training and accredited develop’t

Enhanced maternity, paternity and fami

Job summary

OurCoop is seeking a friendly Customer Service Assistant to help customers at the till, maintain shelves and create a welcoming store atmosphere in Milton-under-Wychwood. You’ll handle enquiries, assist with checkout, and ensure smooth store operations while supporting your team.

The role may involve evenings and weekends and requires a proactive, customer-focused approach, clear communication, and a positive, can-do attitude. We value transferrable skills and a willingness to learn.

Qualifications

• Customer-focused with ability to listen and communicate.
• Enthusiastic and resilient to support colleagues during busy times.
• Confident with friendly and approachable nature.

Responsibilities

• Go the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Skills

Customer focus

Communication

Teamwork

Enthusiasm

Job description

OurCoop is seeking a friendly Customer Service Assistant to help customers at the till, maintain shelves and create a welcoming store atmosphere in Milton-under-Wychwood. You’ll handle enquiries, assist with checkout, and ensure smooth store operations while supporting your team.

The role may involve evenings and weekends and requires a proactive, customer-focused approach, clear communication, and a positive, can-do attitude. We value transferrable skills and a willingness to learn.