Customer Care Associate – Evening & Weekend Shifts

Co-Operative Energy Ltd; United Kingdom; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health & Wellbeing

Training & Development

Maternity/Paternity Leave

Job summary

OurCoop is hiring a Customer Service Assistant to join our team in store. You will be on the front line, helping customers and ensuring a smooth checkout experience while keeping shelves well stocked and the environment welcoming.

The role may include evenings and weekends to support our customers during peak times. We value transferrable skills and offer training, discounts, and a supportive workplace for diverse colleagues.

Qualifications

• Customer-focused and deliver excellent store experiences.
• Able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Skills

Customer focus

Communication skills

Teamwork

Adaptability

Job description

OurCoop is hiring a Customer Service Assistant to join our team in store. You will be on the front line, helping customers and ensuring a smooth checkout experience while keeping shelves well stocked and the environment welcoming.

The role may include evenings and weekends to support our customers during peak times. We value transferrable skills and offer training, discounts, and a supportive workplace for diverse colleagues.