Customer Service Associate — Evenings & Weekends

The Midcounties Co-Operative; Cheltenham; Vor Ort; GBP 18.000 - 23.000; Vollzeit

Zusammenfassung

OurCoop is seeking a Customer Service Assistant to help create a fantastic store experience for every customer. You’ll be part of a team delivering efficient checkouts, stocking shelves, and maintaining a welcoming store environment.

This role may include evenings and weekends as part of shift patterns, reflecting our commitment to being there when customers need us most. We value customer focus, clear communication, and resilience to support colleagues during busy periods.

Qualifikationen

• Customer-focused and able to deliver excellent store experiences.
• Able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.

Aufgaben

• Go the extra mile to ensure customers have a fantastic store experience.
• Provide customers with a speedy and convenient checkout process.
• Replenish stock to ensure customers can purchase our wide variety of products.
• Ensure the store is welcoming and presentable at all times.

Kenntnisse

Customer service

Communication

Teamwork

Resilience

Jobbeschreibung

OurCoop is seeking a Customer Service Assistant to help create a fantastic store experience for every customer. You’ll be part of a team delivering efficient checkouts, stocking shelves, and maintaining a welcoming store environment.

This role may include evenings and weekends as part of shift patterns, reflecting our commitment to being there when customers need us most. We value customer focus, clear communication, and resilience to support colleagues during busy periods.