Customer Service & Stock Associate (Evenings/Weekends)

Co-Operative Energy Ltd; Bishop's Cleeve; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Employee Discounts

Annual leave

Wellbeing programmes

Training and development

Family leave

Job summary

OurCoop is seeking a Customer Service Assistant to help create a warm, efficient shopping experience for every customer. You will manage quick checkouts, assist with stocking shelves, and keep the store inviting and tidy.

We value friendly, proactive team players who listen to customers and support colleagues during busy periods. Evening and weekend shifts may be required, with a commitment to diverse and inclusive workplaces.

Qualifications

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Skills

Customer service

Communication

Teamwork

Resilience

Job description

OurCoop is seeking a Customer Service Assistant to help create a warm, efficient shopping experience for every customer. You will manage quick checkouts, assist with stocking shelves, and keep the store inviting and tidy.

We value friendly, proactive team players who listen to customers and support colleagues during busy periods. Evening and weekend shifts may be required, with a commitment to diverse and inclusive workplaces.