Customer Experience Specialist - Evenings & Weekends

Co-Operative Energy Ltd; West Midlands; Remote; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave 30 Days

Health & Wellbeing Programmes

Training & Development

Maternity & Paternity Leave

Job summary

OurCoop in the West Midlands is seeking a Customer Service Assistant to support customers at the checkout and on the shop floor. Your role will include helping customers, processing transactions quickly, restocking, and keeping the store welcoming.

The ideal candidate is customer focused, able to listen and communicate with colleagues, enthusiastic and resilient, and personable. We offer employee discounts, generous annual leave, health and wellbeing programmes, and comprehensive training.

Qualifications

• Customer-focused and able to deliver great store experiences.
• Strong communication with customers and team members.
• Friendly, approachable, enthusiastic and resilient.

Responsibilities

• Go the extra mile to ensure customers have a fantastic store experience.
• Provide customers with a speedy and convenient checkout process.
• Replenish stock to ensure customers can purchase our wide variety of products.
• Ensure the store is welcoming and presentable at all times.

Skills

Customer focus

Communication skills

Team player

Friendly & approachable

Job description

OurCoop in the West Midlands is seeking a Customer Service Assistant to support customers at the checkout and on the shop floor. Your role will include helping customers, processing transactions quickly, restocking, and keeping the store welcoming.

The ideal candidate is customer focused, able to listen and communicate with colleagues, enthusiastic and resilient, and personable. We offer employee discounts, generous annual leave, health and wellbeing programmes, and comprehensive training.